Run a stronger care agency with AI driven scheduling and cleaner workflows.
Purpose-built for IDD, HCBS and non-medical home care. ShiftCare brings together scheduling, EVV, documentation and e-Billing into one simple system.
Trusted by 7,000+ providers powering over 300,000 support workers worldwide.
ShiftCare now supports all of our rostering across live in caregivers and traditional HCBS support workers in Colorado. Bringing scheduling, EVV, and service delivery into a single system has significantly improved our operational control and consistency.
Sarah L. Morgan
Eagle Health Director
Our intention is to use ShiftCare as much as we can. Even if scheduling were the only thing we used it for, it has already been wonderful compared to what we were doing before…
Hope Buerk
Options Program Director, Erie Homes for Children and Adults
AI that Cares.
The most powerful AI driven operations platform for Medicaid waiver, IDD, home care & allied health providers.
Voice to Text
Talk. AI writes the notes.
Support workers speak into their phone after a shift. AI converts it into structured, compliant summaries—flagging incidents and follow-ups automatically. Less admin. Better visibility. No rework.
SmartMatch
Post a shift. AI fills it.
SmartMatch instantly identifies qualified, available, compliant, and cost-appropriate workers for every shift. No manual chasing. No over-messaging. Just the right person, every time.
Shift Recovery
2am cancellation? AI handles it. When a shift cancels, ShiftCare doesn’t wait for humans. AI instantly finds, invites, and allocates the best available worker — based on skills, location, availability, and cost. Day or night.
Workforce Intelligence
Your rules. Applied every time. SmartMatch uses real delivery signals and your configured rules to surface the best-fit worker for every shift. Transparent, controllable intelligence – not a black box. Built for regulated care.
More time for what matters
ShiftCare’s care management features make it easier for you and your caregivers to deliver highly personalized support to clients and their families.
Update and share client details in moments.
Upload care plans and other important documents instantly and share with your teams on the go. With shift details relayed instantly, you’ll have fewer inbound calls and more certainty over team availability.
Caregiver management made easy
We’ve made planning and organizing teams and scheduling shifts easy, helping you deliver a more effective service. Instantly provide caregivers with essential information.
Caregiving on the go
We connect you and your caregivers with all you need to manage shifts, coordinate clients, and deliver quality home care wherever they are.
Staff management made simple
Discover how ShiftCare’s Human Resources tools simplify staff management with time tracking, communication, compliance, and more – all in one place.
Discover the difference ShiftCare can make to your business
ShiftCare Reviews
4.7 overall on Capterra
4.8 overall on G2
Testimonials
Thank you. I am so glad about ShiftCare; you have no idea how grateful I am… It makes this job easier for me. It’s very rare that I need help from you… With communication through ShiftCare, I really love it… I found it’s easy and friendly to use.
Tina
Jamil Haidar
We evaluated multiple care management systems before selecting ShiftCare. It became our single system of record within days, replacing fragmented tools and giving us one configurable platform that fits how US home care agencies operate.
Olena
When a caregiver cancelled a shift on me, it used to take us 2 hours to find a replacement. Now it takes me minutes with ShiftCare.
Cerinena M
ShiftCare is easy to set up and use. My employees can easily clock in and out. Because of this feature, payroll is a breeze. In addition, my employees can write notes in real time.
Nassar
Overall experience has been great. We chose ShiftCare because of its simplicity in use and the cost compared to other systems. More than happy with the software and organization.